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This store has earned the following certifications.
SKIN FRIENDLY: DUOMASUMI purchases high-quality branded fabrics, ensuring clean, hygienic, and pet-friendly materials. Perfect for protecting your pet's healthy growth and ensuring comfort.
ADVANCED FABRIC: Designed for hairless cats like the Sphynx, these clothes are crafted from almost pure cotton fabric. The soft, non-irritating, and durable material means your cat won't feel any discomfort and will remain comfortable, even during the coldest months.
CLASSIC DESIGN: Our ultra-gentle warm clothes are specially tailored for hairless cats. With their extra-soft, thick, and washable fabric, these clothes are perfect for keeping your feline companion cozy and comfortable. They are designed to be not easy to deform, with features like anti-pilling, self-heating, and heat storage. The simple yet thoughtful design makes these clothes a must-have for any cat lover.
HIGH QUALITY: Produced by hand, these clothes reflect high-quality craftsmanship. They feature smooth stitching, detailed attention to magnified details, and nicely finished feet, making them robust enough to withstand pulling and wear.
MEASUREMENTS: Please carefully check the size information before purchasing. If any of the measurements fall between two sizes, opt for the larger size to ensure the best fit and comfort for your pet.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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